Safeguarding Policy


PTSD UK is committed to pro-actively safeguarding children, young people and vulnerable adults with whom the staff, volunteers or anyone acting on our behalf, come into contact with during any activities, such as fundraising or outreach activities.

Whilst PTSD UK is not routinely engaged in face-to-face activities with those we support, we must ensure that appropriate due diligence is carried out on anyone acting on behalf of PTSD UK.

This document outlines PTSD UK’s commitment to safeguarding children and vulnerable adults. It sets out our commitments, responsibilities and accountability.

This document has been approved by PTSD UK for use in all its activities involving children under the age of 18 years and vulnerable adults age 18 years and over.


This policy applies to all PTSD UK staff, volunteers, trustees, governors, independent advisors, committee members, contractors and leaders as well as other third parties who are employed or contracted by PTSD UK, and covers our work throughout the UK.

PTSD UK strives to protect those connected with PTSD UK from harm. This includes:

  • people who benefit from PTSD UK work and services
  • staff
  • donors and fundraisers
  • volunteers
  • other people connected to PTSD UK through our activities.


The welfare and safety of the person at risk is paramount. All vulnerable people, regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity, have a right to equal protection from all types of harm or abuse. Some of our beneficiaries and supporters are additionally at risk because of the impact of previous experiences, their level of dependency, or other issues.

We take all reasonable care to protect those we engage with and to comply with the Institute of Fundraising guidance on treating donors fairly. We will never exploit vulnerability and will do everything we can to ensure that potential donors are able to make an informed decision about the support they choose to give.


For the purpose of this document, by ‘vulnerable’ we are referring to anyone who is or may be in need of community care services by reasons of mental or other disability, age or illness (whether they are receiving such care or not) and who is unable to take care of himself/herself, or unable to protect himself/herself against significant harm or exploitation.


We will seek to fulfil our obligations and commitment to proactively safeguard and promote the welfare of the PTSD UK’s beneficiaries and fundraisers through:

  • The careful recruitment, supervision and training of all staff members, volunteers and anyone working on behalf of PTSD UK
  • Ensuring all staff have appropriate levels of PVG or DBS (or equivalent) checks undertaken
  • Valuing, listening to and respecting all people
  • Responding promptly to every safeguarding concern or allegation
  • Maintaining good links with the statutory authorities and other organisations
  • Being alert to possible abuse, supporting those affected as well as reporting it appropriately to Local Authority, Police and/or other bodies as required.


Everyone involved with PTSD UK has a responsibility to familiarise themselves with this safeguarding policy and the processes that support it.

Trustees have the final responsibility for safeguarding, however, all staff, volunteers, trustees, governors, independent advisors, committee members, contractors and leaders are accountable for their decisions and actions they take within their own role.

The issue of safeguarding is subject to regular reviews at Board level and will be reported on at Board of Trustees’ meetings. Given the nature of our activities, there is no requirement for a lead Safeguarding Trustee to be appointed.


This policy will be reviewed and updated annually as required.