Where to get help

Where to get help

It is normal to experience upsetting and confusing thoughts after a traumatic event, but in most people these will improve naturally over a few weeks.

You should visit your GP if you or your child are still having problems about four weeks after the traumatic experience, or if the symptoms are particularly troublesome.


Additionally, the Samaritans are available 24 hours a day, 365 days a year. If you need a response immediately, it’s best to call them on the phone: 116 123

The team from mind.org.uk provide information on a range of topics including: types of mental health problems, where to get help and medication and alternative treatments

They will look for details of help and support in your own area. The lines are open 9am to 6pm, Monday to Friday (except for bank holidays): 0300 123 3393

Other Useful organizations and services

ASSIST (Assistance Support and Self Help in Surviving Trauma)

11 Albert Street, Rugby, Warwickshire CV21 2QE

helpline: 01788 560 800 tel. 01788 551 919

web: www.assisttraumacare.org.uk

Support, understanding and therapy for people experiencing PTSD, families and carers

British Association for Behavioural and Cognitive Psychotherapies (BABCP)

Victoria Buildings, 9-13 Silver St, Bury BL9 OEU

tel. 0161 797 4484 web: www.babcp.com

Promotes the development of the theory and practice of behavioural and cognitive psychotherapies. Can provide details of accredited therapists. Full directory of psychotherapists available online

British Association for Counselling and Psychotherapy (BACP)

15 St John’s Business Park, Lutterworth, Leicestershire LE17 4HB

tel. 01455 883 316 (to find a suitable therapist)

minicom: 01455 550 307 web: www.bacp.co.uk

For details of practitioners in your area

Combat Stress (Ex-Services Mental Welfare Society)

Tyrwhitt House, Oaklawn Road, Leatherhead KT22 0BX

tel. 01372 841 600 web: www.combatstress.com

For members of all ranks of the Armed Forces or Merchant Navy. Three treatment centres available

Cruse Bereavement Care

PO BOX 800, Richmond, Surrey TW9 1RG

helpline: 0844 477 9400 tel. 020 8940 1671

web: www.crusebereavementcare.org.uk

For all those who have been bereaved

The Compassionate Friends

53 North Street, Bristol BS3 1EN

helpline: 0845 123 2304 web: www.tcf.org.uk

For bereaved parents and their families

Counselling and Psychology Today Directories

Counselling Directory: www.counselling-directory.org.uk

Psychology Today: www.psychologytoday.com/gb/counselling

Both directories provide a huge support network of therapists, enabling users to find a therapist close to them and appropriate for their needs. PTSD sufferers can find a range a information from articles written by professionals, local events, multiple information pages and more.

First Person Plural

PO Box 2537, Wolverhampton WV4 4ZL

email: fpp@firstpersonplural.org.uk

web: www.firstpersonplural.org.uk

Survivor-led organisation for abuse survivors with dissociative stress

PTSD Resolution


PTSD Resolution is a charity that helps Veterans, Reservists and Families who are struggling to reintegrate into a normal work & family life because of trauma suffered during service in the armed forces.

Traumatic Stress Service

Maudsley Hospital, 99 Denmark Hill, London SE5 8AZ

tel. 020 3228 2969

National referral centre (usually via Community Mental Health Teams). Offers rapid assessment to people suffering from PTSD, or related problems

Victim Support

Hallam House, 56-60 Halllam St, London W1W 6JL

Helpline: 0845 303 0900

Independent charity providing free confidential support to victims of crime


The details of the services presented here are being made available as an informative resource only. PTSD UK does not specifically endorse, recommend, or regulate any of the organisations listed below.

If you contact one of these services looking to have your clinical needs assessed then you should ensure that the clinical advice or care provided for you is delivered by someone who is professionally registered and suitably experienced to provide the care you require. You may also want to look at the BABCP or the EMDR association if you are specifically looking to access evidence based care for PTSD. You can check the registration of clinicians on websites such as www.bps.org.uk or http://www.hpc-uk.org/check/ .

If you are a provider, please contact us on hello@ptsduk.org if you would like to have your services details updated.

This list was last updated June 2014 and is taken from the website of UKPTS.

Aberdeen Centre for Trauma Research, Institute for Health & Welfare Research

Tel: 01224 263102.
The Robert Gordon University, Garthdee Road, Aberdeen AB10 7QG

Belfast – TMR Health Professionals

Tel: 028 9066 1110
Pinewood House, 46 Newforge Lane, Belfast BT9 5NW



Cambridge, Cognition and Brain Sciences Unit

Tel: 01223 355 294
15 Chaucer Road, Cambridge, CB7 2EF.

Cardiff and Vale of Glamorgan, Traumatic Stress Service


Clinical Partners

Clinical Partners is the UK’s largest private mental health partnership – helping over 10,000 patients each year to access expert, senior Psychiatrists, Psychologists and Psychotherapists. We work in partnership with some NHS trusts as well as accepting self funded referrals / health insurance.

Our clinicians work with adults, children and teenagers to help diagnose, assess and treat conditions such as PTSD.

Tel: 0203 326 9160


Colchester, Saunders Clinic

Tel: 01206814740

Oaks Drive Consulting Rooms, 27 Oaks Drive, Colchester, Essex C03 3QZ

Tel: 029 20688321 Fax: 029 20687068

Cardiff University Psychiatry Service & Traumatic Stress Service

Hadyn Ellis Building, Maindy Road, Cathays, Cardiff, CF24 4HQ.

East of England Major Trauma Centre

Tel: (01223) 216167

Edinburgh, Rivers Centre for Traumatic Stress

Tel: 0131 537 6806; Fax: 0131 537 6104
Tipperlinn House, Tipperlinn Road, Royal Edinburgh Hospital, Edinburgh EH10 5HF.
Contacts: Rivers.centre@nhslothian.scot.nhs.uk

Glasgow NHSGG&C Trauma Service

Tel: 01416304985 (Anne Douglas), 01412320114 (Dr Lisa Reynolds) and 01415313232 (Dr Jo McColl)

NHSGG&C Trauma service


Humber Traumatic Stress Service

Tel: 01482 617760.
Victoria House, Park Street, Hull East Yorkshire, HU2 8TD.

Lancashire Traumatic Stress Service

Tel: 01772 647071
18 Euxton Lane Chorley Lancs PR7 1PS

Leeds Psychological Therapy Service

Tel: 0113 3431962
17 Blenheim Terrace, Leeds, LS2 9HN.

Lincoln Psychological Therapies

Tel & Fax: 01522 511300, Mobile 07876 231087
Address (for correspondence only): 1 West Hill House, Motherby Hill, Lincoln, LN1

London, Forced Migration Trauma Service

Tel: (secretary) 020 72669548 (direct), 020 7266 9575 (Kerry Young) Central and North West London NHS Foundation Trust, 7a Woodfield Road London W9 2NW.

London Wiltshire, Capio Nightingale

Tel: 020 7535 7700, 24 hr Tel: 08007830594 For confidential, patient related information Fax to 020 7724 5976
11-19 Lisson Grove, Marylebone, London, NW16SH

London, Institute of Psychotrauma

Tel: 0207 7917630
Institute of Psychotrauma, Dean Cross, 16 Dean Cross Street, London, E1 2QA.

London, Maudsley Hospital

Tel: 020 3228 6000
Denmark Hill, London SE5 8AZ

Adult Traumatic Stress Service

Tel: 020 3228 2969. Fax: 02032282514
South London & Maudsley NHS Trust, Denmark Hill, London SE5 8AZ

Centre for Anxiety Disorders and Trauma

South London & Maudsley NHS Trust, Denmark Hill, London SE5 8AZ

Child Anxiety & Trauma Service

Tel: 0203-228-3381; Fax: 0203-228-5011
South London & Maudsley NHS Foundation Trust Denmark Hill, London SE5 8AZ

Trauma Studies

Tel: +90-212-251 0084
Department of Psychological Medicine, Institute of Psychiatry, King’s College London

London, Traumatic Stress Service

Tel: 0203 513 6911. Fax: 0203 513 6144
South West London and St George’s Mental Health NHS Trust

Building 2, Springfield University Hospital, 61 Glenburnie Rd, London SW17 7DJ

London, Tavistock Clinic

Tel: 020 7435 7111
120 Belsize Lane, London, NW3 5BA.

London, Trauma Clinic

Tel: 020 7323 9890 Fax: 020 7323 9903.
London, Trauma Clinic, 7 Devonshire Street, London W1W 5DY.

London, Traumatic Stress Clinic

Tel: 020 3317 6820 Fax: 020 3317 6830 Address:

Medical Assessment Programme (MAP)

Freephone Helpline: 0800 169 5401
The Veterans and Reserves Mental Health Programme Department of Community Mental
Health, Chetwynd Barracks Chilwell


Tel: 0191 206 1199.
North East Traumatic Stress Centre, Plummer Court, Carliol Place, Newcastle upon Tyne, NE1 6UR.

Northampton, St Andrews Hospital

Bedded tel: 01604 616000

Non-bedded tel: 01604616070 Fax: 01604616134

St Andrew’s Healthcare Billing Road, Northampton, NN1 5DG

Northumberland, Tyne, Wear and Teesside

Psychology Partnerships Community Interest Company
134A Front Street, Chester le Street, County Durham DH3 3AY and Psynapse, Churchill House, 12 Mosley Street, Newcastle upon Tyne NE1 1DE
Tel: 0191 230 6461 or 0 788 799 8375

Nottingham, Centre for Trauma Resilience and Growth

Tel: 0115 844 0586
St Anns House, 114 Thorneywood Mount, Nottingham NG3 2PZ.

Oxford, Stress and Trauma Centre

Tel: 01993 77 90 77 & Fax: 01993 77 94 99.
47 High Street, W itney, Oxford OX28 6JA.

Phoenix Heroes

Phoenix Heroes are supporting our veterans, men and women dealing with PTSD. We are working alongside local organisations and professionals and act as a support platform to place veterans and families on their outdoor group activity projects. We now have a strong support structure to help our homeless veterans too. We also offer training courses and seasonal employment opportunities across the spectrum of the event industry.

Tel: 01206 932 488


University of Plymouth

Tel: 01752 588887
Peninsula Allied Health Centre, Derriford Road, Plymouth PL6 8BH.

Reading, Berkshire Traumatic Stress Service

Tel: 0118 9296400.

Berkshire Healthcare Foundation NHS Trust, Erleigh Road Clinic, 25 Erleigh Road, Reading, Berks RG1 5LR.

Raphael Healthcare

Contact: Phil Coombes on Tel: 01636 642380
Briars Hey, Mill Lane, Rainhill, Prescot, Merseyside L35 6NE

Trauma Psychology UK
Tel: 07919 037972
Based in West Sussex and London.

Watford, PTSD Clinic

Tel: 01923 217554.
The Post Traumatic Stress Clinic, Shrodells Psychiatric Unit, Watford General Hospital, Vicarage Road, Watford, Herts, WD1 8HB.


T: 01904 430370
The Psychological Trauma Service at the Retreat York.
The Tuke Centre 28 Green Dykes Lane, YORK, YO10 3HH

The Veterans Service, York
Contact: Antony Brown : 01904 620781
31 Bootham, York, Y030 7BT CBT

Treatments for PTSD

It is possible for PTSD to be successfully treated many years after the traumatic event occurred, which means it is never too late to seek help. For some, the first step may be watchful waiting, then exploring therapeutic options such as individual or group therapy – but the main treatment options in the UK are psychological treatments such as Eye Movement Desensitisation Reprogramming (EMDR) and Cognitive Behavioural Therapy (CBT).

Traumatic events can be very difficult to come to terms with, but confronting and understanding your feelings and seeking professional help is often the only way of effectively treating PTSD. You can find out more in the links below, or here.


You’ll find up-to-date news, research and information here along with some great tips to ease your PTSD in our blog.

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Medication for PTSD

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Counselling and Talking therapies for PTSD

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Prolonged Exposure Therapy

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